iPad App for Employee Insights
Employee Performance and Retention App
This conceptualized app would provide valuable insights into store performance, employee evaluation, and predictive analytics to determine the likelihood of employees leaving the company.
My Role:
Collaborated directly with the AVP of AT&T Big Data
Led the design process
Served as project manager for a conceptual solution focused on increasing employee retention through improved performance
Contributed to user research
Executed design tasks
Demonstrated impactful problem-solving skills and creativity throughout the project
User Research: Personas
Brian / HR Manager
Desire / Expectation
Access to a map displaying all at-risk stores is essential for making informed decisions.
Accurate predictions for specific stores and their managers are crucial for forecasting outcomes effectively.
Comprehensive reports for all stores, with a focus on at-risk and high-performing locations, are necessary to evaluate performance and take proactive measures.
Jessica / Store Manager
Desire / Expectation
Access to a quick, comprehensive list of at-risk employees to take timely action and prevent negative impacts on their performance and satisfaction.
Advanced tools to simulate different scenarios and predict the effects of adjustments to salary, bonuses, and training courses for retaining at-risk employees.
Detailed reports on all employees to take proactive measures and address potential issues.
User Research : User Scenarios
“I need a map view that highlights stores with a high probability of employee turnover. This will help me identify potential problem areas and develop strategies to address them effectively”
Brian / HR Manager
Jessica / Store Manager
"My goal is to identify all at-risk employees in my store to enhance their working conditions and overall performance. By understanding their individual needs and concerns, I can provide targeted support and create a more positive and productive work environment for everyone."